Effective Date: 01.01.2025
Last Updated: 06.09.2025
1. Introduction
Welcome to International Soul Mates (“we”, “our”, or “us”). We are committed to
protecting your privacy and ensuring that your personal data is handled securely and in
compliance with applicable data protection laws, including the:
- UK General Data Protection Regulation (UK GDPR)
- EU General Data Protection Regulation (EU GDPR)
- California Consumer Privacy Act (CCPA)
- Other relevant national and international privacy laws
This Privacy Policy explains how we collect, use, share, and protect your personal data when
you use our matchmaking platform and related services (collectively, the “Services”).
2. Who we are
BluePeak Media Ltd.
Registered in: England & Wales
We are the data controller of your personal data under GDPR and other applicable laws.
3.What data we collect
a. Information you provide
When you create a profile or communicate with us, we may collect
- Full name
- Gender identity
- Date of birth
- Email address and phone number
- Address/location (city, region, country)
- Profile photos
- Religious beliefs
- Marital status and family background
- Education and occupation details
- Hobbies, interests, and partner preferences
- Payment and transaction details (services subscriptions)
Payment and transaction details (services subscriptions)
Note: Some data (e.g., religion, sexual orientation) may be classified as special category
data under GDPR. We only collect such data with your explicit consent.
b. Automatically Collected Data
- IP address
- Browser and device information
- Access times and page views
- Cookies and similar tracking technologies (see Section 10)
4. Why We Process Your Data
We use your data to:
- Register and manage your account
- Match you with compatible users
- Communicate with you about matches, updates, and services
- Process transactions and payments
- Personalize your experience
- Improve our platform and algorithms
- Enforce our Terms of Service
- Send newsletters or promotions (only with your consent)
Legal Basis for Processing (GDPR)
| Purpose | Legal Basis |
| Account creation & matchmaking | Contractual necessity |
| Marketing (opt-in) | Consent |
| Fraud detection, analytics | Legitimate interest |
| Compliance with laws | Legal obligation |
| Special category data | Explicit consent |
5. Your Rights (UK, EU & Americas)
Under UK/EU GDPR, you have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion (right to be forgotten)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with your supervisory authority
Under CCPA (California):
- Know what personal data is collected and how it’s used
- Request access to or deletion of your data
- Opt out of sale of personal data (we do not sell your data)
- Non-discrimination for exercising your privacy rights
To exercise your rights, contact us at: info@International-SoulMates.com. We respond within the legal
timeframe (e.g., 30 days under GDPR).
6. Third-Party Services and Integrations
We work with trusted partners who process data on our behalf.
| Purpose | Third Parties May Include |
| Hosting & Infrastructure | AWS, Google Cloud, Microsoft Azure |
| Analytics | Google Analytics, Hotjar, Mixpanel |
| Payments | Stripe, PayPal |
| Email Communication | Mailchimp, SendGrid, Postmark |
| Identity Verification | Jumio, Onfido (if applicable) |
| Fraud & Security | Cloudflare, Sift, reCAPTCHA |
All third-party processors are contractually bound by Data Processing Agreements (DPAs)
and must comply with relevant data protection regulations.
7. International Transfers
We may transfer your data outside the UK, EU, or US (e.g., to cloud service providers).
When we do:
- We use Standard Contractual Clauses (SCCs) approved by the European Commission
- For UK transfers, we use the UK International Data Transfer Addendum
- We ensure the receiving country provides adequate safeguards
8. Data Retention
We retain your data for as long as:
- You have an active account
- Required for legal, regulatory, or business purposes
- Necessary to resolve disputes or enforce our agreements
You can request deletion of your account and data at any time.
9. Security Measures
We implement industry-standard measures to protect your data:
- SSL encryption
- Firewalls and intrusion detection
- Secure user authentication
- Regular security audits and access control
Despite these measures, no platform can guarantee 100% security. Always use strong, unique
passwords and report suspicious activity.
10. Cookies & Tracking Technologies
We use cookies to:
- Keep you logged in
- Understand how users navigate our site
- Deliver relevant content and match suggestions
- Monitor and improve performance
You can manage cookies in your browser settings. See our [Cookie Policy] for more
information.
11. Children’s Data
Our services are only for users 18 years or older. We do not knowingly collect data from
minors. If you believe a minor has registered, please contact us for immediate removal.
12. Changes to This Policy
We may revise this Privacy Policy periodically. Any updates will be posted with a revised
effective date. Your continued use of the service constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, or would like to make a rights request:
www.International-SoulMates.com
Email: info@international-soulmates.com